Terms & Conditions
By booking an appointment or receiving services at Centre Of Balance Remedial Massage, you agree to abide by the following terms and conditions:
Scope of Services:
1. Centre Of Balance offers professional massage services, including remedial, relaxation, sports massages and personal training
2. The duration and types of massage treatments will be agreed upon between the client and the therapist.
Booking and Cancellation:
3. Appointments can be scheduled through our website, phone, or in person.
4. Clients must provide at least 24hrs hours' notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.
Fees and Payment:
5. Prices for massage services are detailed on our website and are subject to change without notice.
6. Payment is due at the time of the appointment and can be made by credit card, cash, or other accepted payment methods.
Health and Safety:
7. Clients are required to provide accurate health information and disclose any medical conditions or injuries that may affect the massage session.
8. Centre Of Balance practitioners are not medical professionals, and clients should consult a healthcare provider for any serious health concerns.
Privacy and Confidentiality:
9. Client information and records are kept confidential and will be handled in compliance with relevant data protection laws.
Conduct and Respect:
10. Clients are expected to behave respectfully during the massage session and maintain appropriate conduct.
Professionalism:
11. Centre Of Balance Remedial Massage is committed to maintaining professional standards and ethical conduct at all times
Informed Consent:
12. Clients are required to provide written informed consent before receiving massage services, acknowledging that they understand the nature and potential risks of the treatment
Liability and Disclaimer:
13. Centre Of Balance Remedial Massage is not liable for any injuries or adverse reactions resulting from the massage unless due to negligence on our part.
Termination of Services:
14. We reserve the right to refuse or terminate services if clients exhibit inappropriate behaviour or are under the influence of drugs or alcohol.
Refunds and Disputes:
15. Refunds may be granted at the discretion of Centre Of Balance if a client is dissatisfied with services. Any disputes will be resolved through mediation.
Insurance:
16. Centre Of Balance Remedial Massage holds public liability and professional indemnity insurance to cover potential injuries or damages during the massage.
Copyright and Content:
17. All content on our website and promotional materials is protected by copyright. Clients should not reproduce or distribute it without permission
Updates to Terms:
19. Centre Of Balance reserves the right to update these terms and conditions at any time. Clients will be notified of any changes.
Client Acknowledgment:
20. By receiving services at Centre of Balance, clients acknowledge that they have read, understood, and agreed to these terms and conditions.
For any questions or concerns regarding these terms and conditions, please contact us.
Thank you for choosing Centre Of Balance for your wellness needs. We look forward to serving you.